(203) 945-2340 (office number)
108 East Avenue, 2nd Floor
Norwalk, CT 06851

(203) 945-2340 (office number)
108 East Avenue, 2nd Floor
Norwalk, CT 06851

Online Appointment Scheduling and Appointment Reminders

Appointment Reminders

If you choose, the system can send you automatic appointment reminders by text or email. 

Appointment Scheduling and Secure Email

If you choose to establish a login name and password, you can:

  • Set, view or reschedule appointments.
  • Send a secure email message to me (HIPAA compliant)
  • Update or change your contact and insurance information
  • View your payment statement.

In order to use the online system, once you have a login name and password:

  • Go to www.therapyappointment.com
  • Choose “Find Your Therapist”
  • Put Heffernan in the “By Name” box
  • Login
  • The menu is self explanatory.

o   If you choose “Set, View or Reschedule Appointments,” you can choose “Show Whole Month.”

o   Your appointment will be shown in red, open appointment times are listed in black.

o   To schedule an appointment, click the magnifying glass on the date.

Canceling appointments:

I have a cancellation fee if you cancel an appointment with less than 24 hours notice. The online scheduler does not let you cancel an appointment within 24 hours, or schedule a new one within 24 hours. Please call me if you need to cancel within that period or if you want to schedule an appointment with short notice. Barbara’s cell phone is 203-722-9528. Please do not use email to schedule or cancel an appointment within 24 hours.